AI-Powered FAQ

No. There is currently no guaranteed cure for tinnitus. CalmTinnitus is a sound-training tool that may help some people reduce how loud or intrusive their tinnitus feels and improve focus or sleep over time.

If you are using 'Relief (CR) Therapy' mode, this is intentional. These short, quiet interruptions are part of the neuromodulation process designed to disrupt the brain's tinnitus activity. If you find them distracting, you can switch to 'Standard Therapy' for a smooth, continuous masking sound.

Keep the therapy sound comfortable and never loud. You should still hear normal sounds around you. The ticks in Relief (CR) mode should be soft but noticeable. The best rule is: 'Just loud enough to hear it, but soft enough to ignore it.' Loud volume does not make the treatment stronger, so keep it gentle.

The sound will stop automatically, and you will hear a gentle voice alert (or beep) confirming the session is over. For the best therapeutic results, we recommend waiting 3 to 4 hours between these focused sessions.

Most people benefit from short daily sessions. For example, 15–30 minutes once or twice a day. Consistency is key—try to stick to a routine rather than doing very long sessions all at once.

Relief (CR) uses coordinated reset neuromodulation with intentional gaps to retrain your brain. Standard provides continuous masking sound at your tinnitus pitch. Sleep Support uses softer sounds with no ticking, designed to help you fall asleep.

CalmTinnitus includes white noise, soft rain, and ocean waves as background sounds. You can also choose 'No Background' to use the therapy tone by itself, or pair it with your own music.

Yes. Many users choose the 'Sleep Support' mode, which uses softer background sounds and no ticking. Set the timer so it turns off automatically after you drift off.

Always keep the volume at a comfortable, safe level where you can still hear outside sounds. If you have any existing hearing or ear conditions, ask your hearing-care professional before starting.

Headphones or in-ear buds usually work best because the sound can be delivered more precisely at your tinnitus pitch. However, if headphones are uncomfortable, you can use external speakers at a gentle volume.

You can usually still use CalmTinnitus. Many people listen through their hearing aids using a streamer or directly through headphones at a low level. If you are unsure, speak with your audiologist for personalised advice.

Everyone is different. Some users feel a little relief within days when they use the tool during spikes or before bed. For others, it can take weeks or months of regular training before tinnitus feels less intrusive.

If you have sudden hearing loss, severe dizziness, strong ear pain, drainage, or a major change in tinnitus, stop and see a doctor or ENT urgently. People with very strong sound sensitivity (hyperacusis) should begin only under professional guidance.

No. CalmTinnitus is a self-guided wellness and sound-training tool for adults. It does not diagnose, treat, cure, or prevent any disease and is not a substitute for medical care or professional mental-health support.

When you register, you get full access to all CalmTinnitus features for 14 days with no payment required. After the trial, you can subscribe for $8/month via PayPal to continue using the app.

CalmTinnitus is offered as a simple monthly subscription at $8/month after the 14-day free trial. You can cancel any time from your PayPal account. Your access will continue until the end of the current billing period.

Go to Account Settings from the footer menu or navigate to /settings. There you will find a 'Stop / Delete My Account' button. This will permanently remove all your data, session history, and account from CalmTinnitus. The action is instant and automatic through Firebase.

All your data is permanently removed, including your user profile, session logs, therapy notes, and any reviews. Your Firebase authentication account is also deleted. This cannot be undone.

Yes. CalmTinnitus works on any device with a web browser. You can also install it as a progressive web app on your phone or tablet, or use the Android app. Just log in with the same account.

CalmTinnitus collects minimal data: your email, name, and account preferences. Therapy session data is stored locally on your device. We do not collect, store, or share personal therapy content on our servers.

No. Your personal data is not shared with third parties. We use Firebase for authentication and data storage, and PayPal for payment processing. Neither receives your therapy session data.

All payments are processed securely by PayPal. CalmTinnitus never sees or stores your credit card or bank details. You can manage your subscription directly from your PayPal account.

The pitch matcher helps you find the frequency that most closely matches your tinnitus sound. This frequency becomes the target for your therapy sessions, making the treatment more personalised and effective.

Low Stimulation Mode reduces visual animations and contrast on the app for days when you are particularly sensitive. You can toggle it from the home page header.

The progressive training program helps you build a consistent therapy habit. It starts with shorter sessions and gradually increases, helping you develop a daily routine that supports long-term tinnitus management.