Questions & Answers
Here you can find clear, honest answers about how CalmTinnitus works, how to use it, and what you can realistically expect. It is written by someone who lives with tinnitus every day.
Common questions from tinnitus sufferers
Does CalmTinnitus cure tinnitus?
No. There is currently no guaranteed cure for tinnitus. CalmTinnitus is a sound-training tool that may help some people reduce how loud or intrusive their tinnitus feels and improve focus or sleep over time.
How often should I use the therapy?
Most people benefit from short daily sessions. For example, 15–30 minutes once or twice a day, plus an extra calming session when tinnitus spikes or before sleep.
Is the therapy safe for my hearing?
Always keep the volume at a comfortable, safe level where you can still hear outside sounds. If you have any existing hearing or ear conditions, ask your hearing-care professional before starting.
Do I need headphones or can I use speakers?
Headphones or in-ear buds usually work best because the sound can be delivered more precisely at your tinnitus pitch. However, if headphones are uncomfortable, you can use external speakers at a gentle volume.
What if I wear hearing aids or have hearing loss?
You can usually still use CalmTinnitus. Many people listen through their hearing aids using a streamer or directly through headphones at a low level. If you are unsure, speak with your audiologist for personalised advice.
How long before I may notice any change?
Everyone is different. Some users feel a little relief within days when they use the tool during spikes or before bed. For others, it can take weeks or months of regular training before tinnitus feels less intrusive.
Can I use CalmTinnitus while falling asleep?
Yes. Many users choose the sleep-support mode with softer background sound and a session timer so the sound fades after a set period. Never use headphones that could be physically uncomfortable while sleeping.
Who should NOT use this app?
If you have sudden hearing loss, severe dizziness, strong ear pain, drainage, or a major change in tinnitus, stop and see a doctor or ENT urgently. People with very strong sound sensitivity (hyperacusis) should begin only under professional guidance.
Is CalmTinnitus a medical device?
No. CalmTinnitus is a self-guided wellness and sound-training tool for adults. It does not diagnose, treat, cure, or prevent any disease and is not a substitute for medical care or professional mental-health support.
How does billing work and can I cancel?
CalmTinnitus is offered as a simple monthly subscription. You can cancel any time; your access will continue until the end of the current billing period.
CalmTinnitus can be one helpful piece of your toolkit, alongside hearing care, stress management, and good sleep habits. If you are ever unsure, talk with your doctor, audiologist, or therapist.